MSP stands for Managed Services provider and an Azure managed services company will help you get all the Azure operations and maintenance done without a single effort from your end. There are several real-life difficulties in maintaining an IT team within your company to take care of these things. So, it is better to find such a managed services company. However, as the demand for cloud services and the popularity of Microsoft Azure are increasing every day, several companies are claiming themselves as Azure MSPs. You should be careful to select an MSP as an inefficient provider can ruin your business’s entire IT infrastructure. However, you need not worry as checking some factors can help you find the right Azure MSP. In this article, we are about to discuss these factors.
Expertise in Azure
If an MSP is coming to help you, you should ensure that the company has some expertise in the cloud platform. Handing over your cloud operations to someone who does not know about the platform is similar to doing it on your own without knowledge. So, you should check the depth of expertise of the company in Azure technologies before hiring. You can know their expertise by checking their experience in the field and looking for the necessary certifications of Azure.
As said, Azure is a wider cloud platform that can offer a range of services at once. Your MSP may have expertise only in operating with a few of these solutions. So, you should enquire about the solutions offered and match them with your requirements before finalizing.
You should make sure that the company is offering end-to-end support starting from the planning stage before migration. Their inputs should help you make decisions accordingly to get better results. They should ensure that your business is ready for cloud migration after going through proper assessments and audits. It is better to avoid if the company is only helping in patches.
Communication and support
You should also check whether the MSP offers a communication system allowing you to get technical support from your account manager whenever you have doubts or face issues. You should avoid the MSPs whose technical support system is weak. You will require 24X7 technical support for cloud activities.
Some MSP companies will offer discounts and other offers to reduce the overall costs. You can check these reductions as well.