Online journals, better known as blogs, are becoming more and more popular. When the Internet was first getting started, users rushed to build personal web sites. Web sites are still very popular among web users, but many are now turning to blogs. What’s the difference? This article will examine the main similarities and differences between a Weblog and a website. While blogs and website are intended to be different, there are a couple of similarities in blogs and sites. Mainly, they are both found on the Internet using a URL or a web address. Both also must have some sort of host to keep the information online. Another similarity of the two is that they both can be maintained by virtually anyone from individuals to companies. Both Weblog and websites can also contain information, picture

Call center outsourcing is one of the most high-rising industry in our world today. But what really happens in a call center outsourcing center? Primarily, call center outsourcing or contact centers is a service that conduct both inbound and outbound services. They are a function outside of the main company that focus on the services for customers. They can do inbound technical support or customer help or outbound telemarketing services. Some call centers handle several other services. Some do chat services, e-mails, operator services, directory assistance, and many more. So basically when we say “call center” it’s almost the same thing as customer assistance. It is all about the CUSTOMERS! It is a must for call center companies to keep their customers satisfied. When we say customer sati